REFUND POLICY
A. Flynn Tarps will allow a full refund:
- Should our team fail to deliver the tarps on the day promised and we were unable to make suitable arrangements for an alternative time;
- Should our website contain incorrect information on pricing, dimensions or capacity and availability of tarps.
B. We reserve the right to issue a part refund only
- Should your premises be unsuitable for tarp set up and we made an attempt to deliver it, in this case an 80% refund is offered;
- Should you advise that you have permission from Council or Body Corporate to set up tarp, and turn out not to. In this case we offer an 80% refund if delivery was not completed, or a 50% refund if we have to come back and collect the tarp;
- Should you change your mind for any reason after the tarp has been delivered, a 50% refund will be offered after successful collection of the tarp.
C. No refund will be issued:
- For the unused tarps;
- Tarps damaged during the hiring period;
- If tarp is no longer needed within the minimum 7-day hire period.
CANCELLATION AND RESCHEDULING POLICY
In the event of a cancellation, Flynn Tarps will give a full refund of the total online booking if cancellation is done up to 24 hours before the start of hire date.
If cancellation was made in less than 24 hours or on the day of hire, Flynn Tarps will refund 80% of the total amount paid during online booking.
Flynn Tarps does accept rescheduling of an online booking as long as a 48 hour notice has been given either by phoning 1300 133 844 or by email to sales@flynntarps.com.au.
Rescheduling bookings are at the discretion of Flynn Tarps.